- developed an excellence framework for identifying and developing drivers of good practices in communications
- developed and implemented a competency model that can be used directly by practitioners
- provided an online tool that is used directly by practitioners to assess performance and competency gaps
- empirically assessed and researched practices across more than 40 countries over 15 years
- build the body of knowledge in research as well, as shown by over 60 academic journal publications
- provided evidence for delivering the concepts and insights to professional associations across the continent
- provided evidence for influencing academic and further education worldwide through the use of data in textbooks
- compiling ready-to-use annual reports and a book aimed at communication leaders in 5 languages
- inspired follow-up projects e.g. the ECOPSI competency framework funded by the European Union
